ClickSoftware Welcomes Yong Sheng Lee as Vice President

YS to Deliver Keynote Speech at Field Service Management 2019 in Sydney

BURLINGTON,Massachusetts,April15,2019 --ClickSoftware,the leading provider of field service management software,today announced that its new Vice President,Yong Sheng Lee,will be speaking at Field Service Management 2019. The event will take place April 16-17,2019 at The Hilton Sydney,in Sydney,Australia.

Yong Sheng (YS) Lee joins ClickSoftware from Oracle via the RightNow acquisition in 2012,where he was the head of sales in Asia Pacific. At Oracle,YS was responsible for leading the Service Cloud business in APAC before he was appointed Senior Director of their CX Cloud Application Development,JAPAC,in 2016. Field service has been a large part of YS's product portfolio,and he brings years of experience as well as a slightly different perspective to the business.

"With more than 20 years of experience and a strong background building high performing go-to-market teams in this region,YS brings the skills to drive our aggressive growth strategy,including supporting our portfolio of industry-leading customers," said Mark Cattini,CEO at ClickSoftware. "Our plans for dynamic expansion across the region call for a seasoned leader,and we're thrilled that YS is kicking off his tenure by representing Click at FSM 2019."

At the field service event,YS will deliver the keynote,"The Future of Field Service: 2020 Vision," highlighting the technology-driven shifts happening in field service and what the future looks like. The presentation is on April 16 at 9:20 a.m. Attendees can also visit Click at booth number 10 for a live demonstration of Click Field Service Edge,and to enter for a chance to win an Amazon Echo Dot.

WHO: Yong Sheng (YS) Lee,Vice President,ClickSoftware

WHERE: Field Service Management 2019,The Hilton Sydney,Sydney,NSW

WHEN: April 16,2018 at 9:20 a.m.

About ClickSoftware

ClickSoftware is a global leader in field service management solutions,delivering value through improved efficiency,effectiveness,and enhancing customer experiences. ClickSoftware blends unparalleled industry expertise and state-of-the-art computer science to deliver meaningful,measurable business value—optimizing critical business processes and delighting customers. Click Field Service Edge arms field service leaders with the smartest technologies and best practices from around the globe to deliver real-world results,real-time recommendations,and real operational intelligence.

For more information,please visit www.clicksoftware.com. Stay up to date with Click by following us on LinkedInand Twitter.

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