Global Digital Transformation B2B E-commerce Market was Valued at US$ 231244.55 Mn in 2019 Growing at a CAGR of 21.68% over the Forecast Period - says Absolute Markets Insights

PUNE,India,Dec. 15,2020 --

The COVID-19 pandemic is expected to positively impact the digital transformation B2B e-commerce market. Companies are increasingly moving towards the e-commerce sales channel during the pandemic situation. E-commerce websites allow virtual transactions which help in limiting the spread of the virus. In China,for instance,there has been a significant rise in the number of B2B companies that have opened up e-commerce websites,or collaborated with online platforms such as Alibaba and Focus Technology Co.,Ltd. (made-in-china.com). Effective cyber security solutions are also being sought by these companies to mitigate risks of both data and financial hacks that can result in considerable loss in revenue for businesses.

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Customer relationship management (CRM) solutions are in great demand in the digital transformation B2B E-commerce market. B2B CRM solutions help in increasing customer interactions,which in turn results in lesser customer churn. Personalization can be provided through CRM software,and a wider pool of businesses can be managed using customized solutions. Salesforce.com,inc.,provides a B2B customer management solution that helps in transitioning to e-commerce in a matter of weeks through faster cloud-based deployment options. B2B complexities such as reorder management,account hierarchies,custom catalog management,contract pricing management,etc.,can be performed easily using salesforce's B2B e-commerce solution.

Small and medium enterprises are expected to show the highest growth during the forecast years in the global digital transformation B2B e-commerce market. Small B2B businesses are moving at adopting B2B e-commerce to reduce operational expenditures arising from brick and mortar stores. Furthermore,these companies can also cater to international businesses with a well-defined e-commerce website,thus driving digital transformation B2B e-commerce market.

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Some of the players operating in the digital transformation B2B e-commerce market are Accenture,Adobe,Amazon Web Services,Inc.,Atos,Cognizant,Deloitte Touche Tohmatsu Limited,Ernst & Young Global Limited,IBM Corporation,Infosys Limited,KPMG International Limited amongst others.

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