ZTO Reports First Quarter 2019 Unaudited Financial Results

Parcel Volume Grew 41.6% to 2.3 Billion,Market Share Expanded to 18.6%

Adjusted Net Income Increased 27.6% to Reach RMB966.4 Million

SHANGHAI,May 16,2019 -- ZTO Express (Cayman) Inc. (NYSE: ZTO) ("ZTO" or the "Company"),a leading and fast-growing express delivery company in China,today announced its unaudited financial results for the first quarter ended March 31,2019[1]. The Company beat consensus by generating parcel volume growth of 41.6%,19.1 percentage points faster than market average,while delivering 22.3% net income growth and 27.6% adjusted net income growth. Market share in terms of parcel volume expanded to 18.6% during the first quarter of 2019.

First Quarter 2019 Financial Highlights

Revenues were RMB4,574.0 million (US$681.6 million),an increase of 29.0% from RMB3,544.4 million in the same period of 2018.

Gross profit was RMB1,259.6 million (US$187.7 million),an increase of 22.0% from RMB1,032.1 million in the same period of 2018.

Net income was RMB681.6 million (US$101.6 million),an increase of 22.3% from RMB557.5 million in the same period of 2018.

Adjusted EBITDA[2] was RMB1,441.0 million (US$214.7 million),an increase of 31.1% from RMB1,099.1 million in the same period of 2018.

Adjusted net income[3] was RMB966.4 million (US$144.0 million),an increase of 27.6% from RMB757.2 million in the same period of 2018.

Basic and diluted earnings per American depositary share ("ADS"[4]) were RMB0.87 (US$0.13),an increase of 11.5% from RMB0.78 in the same period of 2018.

Net cash provided by operating activities was RMB633.3 million (US$94.4million),compared with RMB214.2 million in the same period of 2018.

Operational Highlights for First Quarter 2019

Parcel volume was 2,264 million,an increase of 41.6% from 1,599 million in the same period of 2018.

Number of pickup/delivery outlets was approximately 29,800 as of March 31,2019.

Number of direct network partners was approximately 4,500 as of March 31,2019.

Number of line-haul vehicles was over 5,700 as of March 31,2019,which included over 4,850 self-owned vehicles and over 850 vehicles owned and operated by Tonglu Tongze Logistics Ltd.,a transportation operator that works exclusively for ZTO.

Number of self-owned trucks increased to around 4,850 as of March 31,2019 from 4,500 as of December 31,2018. Among the self-owned trucks,over 3,000 were high capacity 15-17-meter-long models as of March 31,compared to over 2,800 as of December 31,2018.

Number of line-haul routes between sorting hubs was over 2,200 as of March 31,2019.

Number of sorting hubs was 87 as of March 31,among which 78 are operated by the Company and 9 by the Company's network partners.

[1]

An investor relations presentation accompanies this earnings release and can be found at ir.zto.com.

[2]

Adjusted EBITDA is a non-GAAP financial measure,which is defined as net income before depreciation,amortization,interest expenses and income tax expenses,and further adjusted to exclude the shared-based compensation expense and non-recurring items such as the gain on disposal of equity investees and subsidiary which management aims to better represent the underlying business operations.

[3]

Adjusted net income is a non-GAAP financial measure,which is defined as net income before share-based compensation expense and non-recurring items such as gain on disposal of equity investees and subsidiary in which management aims to better represent the underlying business operations.

[4]

One ADS represents one Class A ordinary share.

Mr. Meisong Lai,Founder,Chairman and Chief Executive Officer of ZTO,commented "ZTO strengthened its leadership position in the Chinese express delivery industry with market share in terms of parcel volume expanding 2.5 percentage points to 18.6% during the first quarter of 2019."

Mr. Lai added,"Our newly implemented volume-incentive metrics were effective in providing confidence and meaningful support to our network partners who faced intensifying competitions in regions with concentrated originating e-commerce volume as well as in those previously less penetrated markets. Our continued efforts to standardize pickup and delivery fees are paving the way to increase couriers' wages and enhance profitability of our network partners. With years of continued investments in shared-success culture and operational infrastructure,ZTO is able to deliver consistent and strong operating performances on both volume and earnings. The road ahead can be both challenging and promising. By focusing on being the best we can,ZTO strives to seize opportunities in the Chinese express delivery industry to achieve strong market presence and solid earnings,creating sustainable value to our investors."

Ms. Huiping Yan,Chief Financial Officer of ZTO,added,"With key performance matrix well aligned with daily operating measures,ZTO exceeded expectations for both parcel volume growth and adjusted net income for the first quarter of 2019. Competition-led decline on ASP was partially offset by continued cost productivity gain for our core express delivery business resulting in a 22.6% gross profit gain on a 31.8% revenue increase. Together with a stable corporate cost structure and healthy yield on cash deposits,adjusted net income hiked 27.6% to reach RMB 966.4 million. adjusted EBITDA margin remained stable at 31.5% compared to 31.0% last year."

First Quarter 2019 Financial Results

Three Months Ended March 31,

2018

2019

RMB

%

RMB

US$

%

(in thousands,except percentages)

Express delivery services

3,086,997

87.1

4,059,372

604,865

88.7

Freight forwarding services

293,275

8.3

289,314

43,109

6.3

Sale of accessories

150,843

4.3

208,838

31,118

4.6

Others

13,289

0.3

16,506

2,460

0.4

Total revenues

3,544,404

100.0

4,574,030

681,552

100.0

Revenues were RMB4,544.4 million in the same period of 2018. Revenue from express delivery services increased by 31.5% compared to the same period of 2018,mainly driven by a 41.6% increase in parcel volume and partially offset by a 7.0% decrease in unit price per parcel resulted mainly from incremental volume incentives in response to competition. Revenue from freight forwarding services decreased 1.4% when compared to the same period of 2018. The increase in revenue from sales of accessories was in-line with the increase in the sale of thermal paper used for the printing of digital waybills. Other revenues are composed of new service offerings such as financing and advertising services.

Three Months Ended March 31,

2018

2019

% of

% of

RMB

revenues

RMB

US$

revenues

(in thousands,except percentages)

Line-haul transportation cost

1,183,638

33.4

1,594,007

237,515

34.8

Sorting hub cost

686,437

19.4

891,069

132,773

19.5

Freight forwarding cost

283,670

8.0

283,115

42,185

6.2

Cost of accessories sold

88,717

2.5

119,686

17,834

2.6

Other costs

269,816

7.6

426,562

63,560

9.4

Total cost of revenues

2,512,278

70.9

3,314,439

493,867

72.5

Total cost of revenues was RMB3,314.4 million (US$493.9 million),an increase of 31.9% from RMB2,512.3 million in the same period last year.

Line haul transportation cost was RMB1,594.0 million (US$237.5 million),an increase of 34.7% from RMB1,183.6 million in the same period last year. The increased use of cost-effective self-owned trucks and more efficient high-capacity trailer trucks enhanced transportation cost leverage on scale. Total transportation cost of self-owned trucks accounted for 59.8% of the total truck transportation cost for the quarter,compared to 53.4% in the same period last year.

Sorting hub operating cost was RMB891.1 million (US$132.8 million),an increase of 29.8% or RMB204.1(US$30.4 million) from RMB686.4 million in the same period last year. Of this increase (i) RMB126.6 million (US$18.9 million) was associated with sorting hub labor costs. The average headcount of sorting hub workers increased by 16.7% which was significantly less than the related 41.6% increase in parcel volume demonstrating effective cost productivity gain and (ii) RMB42.7 million (US$6.4 million) came from depreciation costs associated with the newly installed automated sorting equipment. As of March 31,130 sets of automated sorting equipment have been put into use,compared to 59 sets as of March 31,2018.

Cost of accessories was RMB119.7 million (US$17.8 million),an increase of 34.9% from RMB88.7 million in the same period last year. The increase was in line with the increase in the sale of accessories for thermal paper.

Other costs were RMB426.6 million (US$63.6 million),an increase of RMB156.7 million (US$23.3 million) compared to the same period last year,as a net result of (i) an increase of RMB120.8 million (US$18.0 million) in dispatching costs associated with serving enterprise customers,(ii) an increase of RMB57.8 million (US$8.6 million) in expenses related to IT and technology development and (iii) a decrease of RMB 10.0 million (US$1.5 million) in tax surcharges.

Gross Profit was RMB1,259.6 million (US$187.7million),032.1 million in the same period last year. Gross margin decreased to 27.5% from 29.1% in the same period last year. The decrease in gross margin was a net result of parcel volume growth and continued cost productivity gain offset by competition-led unit price decline and an increase in lower-margin large enterprise customers businesses.

Total Operating Expenses were RMB499.7 million (US$74.5 million),compared to RMB333.7 million in the same period last year.

Selling,general and administrative expenses were RMB557.8 million (US$83.1 million),compared to RMB415.6 million in the same period last year. The increase was mainly due to (i) an increase in share-based compensation expenses from RMB199.7 million in the first quarter of 2018 to RMB284.3 (US$42.4 million) in the first quarter of 2019 and (ii) an increase of RMB59.6 million (US$8.9 million) in salaries and accrued bonuses. As a percentage of revenue,selling,general and administrative expenses accounted for 12.2%,compared to 11.7% during the same period last year.

Other operating income,net was RMB58.1 million (US$8.7 million) for the quarter. Other operating income mainly consisted of government subsidies of RMB48.9 million (US$7.3 million) received in the first quarter of 2019.

Income from operations was RMB759.9 million (US$113.2 million),an increase of 8.8% from RMB698.4 million for the same period last year. Operating margin decreased to 16.6% from 19.7% in the same period last year,mainly driven by a 1.6 percentage point decrease in gross margin and the impact from share-based compensation expenses of 0.6 percentage points.

Interest income was RMB146.5 million (US$21.8 million),compared with RMB60.3 million in the same period in 2018,primarily due to an increase in the amount of cash and interest-bearing bank deposits.

Interest expense was zero compared with RMB0.8 million in the same period in 2018. There was no borrowing during the first quarter of 2019.

Foreign currency exchange loss,before tax was RMB26.0 million (US$3.9 million) in the first quarter of 2019,resulted from the depreciation of the U.S. dollar against the Chinese renminbi in the first quarter of 2019.

Income tax expenses were RMB191.9 million (US$28.6 million) and the effective income tax rate was 21.8% for the first quarter of 2019 taking into consideration the non-tax-deductible share-based compensation expenses recorded in the first quarter.

Net income was RMB681.6 million (US$101.6 million),an increase of 22.3% from RMB557.5 million in the same period last year.

Basic and diluted earnings per ADS were RMB0.87 (US$0.13),compared with basic and diluted earnings per ADS of RMB0.78 in the same period last year.

Adjusted net income was RMB966.4 million (US$144.0 million),compared with adjusted net income of RMB757.2 million during the same quarter last year.

EBITDA was RMB1,156.2 million (US$172.3 million),compared with RMB899.4 million in the same period last year.

Adjusted EBITDA was RMB1,compared to RMB1,099.1 million in the same period last year.

Net cash provided by operating activities was RMB633.3 million (US$94.4 million),compared with RMB214.2 million in the same period last year,mainly attributable to growth in net income.

Business Outlook

Based on the current market conditions and current operations,the Company maintains its previous annual guidance: parcel volume for 2019 is expected to be in the range of 11.51 billion to 11.93 billion,representing a 35% to 40% increase year over year,and the Company's adjusted net income is expected to be in the range of RMB4.8 billion to RMB5.2 billion,representing a 14.3% to 23.8% increase from the same period of 2018. The Company will no longer provide quarterly estimates going forward. Above estimates represent management's current and preliminary view,which are subject to change.

Company Share Purchase

On November 15,2018,the Company announced a new share repurchase program whereby ZTO was authorized to repurchase its own Class A ordinary shares in the form of ADSs with an aggregate value of up to US$500 million during an 18-month period thereafter. The Company expects to fund the repurchase out of its existing cash balance. As of March 31,the Company has purchased an aggregate of 1,743,563 ADSs at an average purchase price of US$15.85,including repurchase commissions.

The Company believes that the share repurchase program represents ZTO's confidence in the overall market opportunities as well as ZTO's solid operating fundamentals and financial strength for sustained profitable growth and value creation for its shareholders.

Exchange Rate

This announcement contains translation of certain Renminbi amounts into U.S. dollars at specified rates solely for the convenience of readers. Unless otherwise noted,all translations from Renminbi to U.S. dollars were made at the exchange rate of RMB6.7112 to US$1.00,the noon buying rate on March 29,2019 as set forth in the H.10 statistical release of the Board of Governors of the Federal Reserve Systems.

Use of Non-GAAP Financial Measures

The Company uses adjusted EBITDA and adjusted net income,each a non-GAAP financial measure,in evaluating ZTO's operating results and for financial and operational decision-making purposes.

Reconciliations of the Company's non-GAAP financial measures to its U.S. GAAP financial measures are shown in tables at the end of this earnings release,which provide more details about the non-GAAP financial measures.

The Company believes that adjusted EBITDA and adjusted net income help identify underlying trends in ZTO's business that could otherwise be distorted by the effect of the expenses and gains that the Company includes in income from operations and net income. The Company believes that adjusted EBITDA and adjusted net income provide useful information about its operating results,enhance the overall understanding of its past performance and future prospects and allow for greater visibility with respect to key metrics used by ZTO's management in its financial and operational decision-making.

Adjusted EBITDA and adjusted net income should not be considered in isolation or construed as an alternative to net income or any other measure of performance or as an indicator of the Company's operating performance. Investors are encouraged to review the historical non-GAAP financial measures to the most directly comparable GAAP measures. Adjusted EBITDA and adjusted net income presented here may not be comparable to similarly titled measures presented by other companies. Other companies may calculate similarly titled measures differently,limiting their usefulness as comparative measures to ZTO's data. ZTO encourages investors and others to review the Company's financial information in its entirety and not rely on a single financial measure.

Conference Call Information

ZTO's management team will host an earnings conference call at 9:00 PM U.S. Eastern Time on Wednesday,May 15,2019 (9:00 AM Beijing Time on May 16,2019).

Dial-in details for the earnings conference call are as follows:

United States:

1-888-317-6003

Hong Kong:

852-5808-1995

China:

4001-206-115

International:

1-412-317-6061

Passcode:

5764429

Please dial in 15 minutes before the call is scheduled to begin and provide the passcode to join the call.

A replay of the conference call may be accessed by phone at the following numbers until May 23,2019:

United States:

1-877-344-7529

International:

1-412-317-0088

Passcode:

10130430

Additionally,a live and archived webcast of the conference call will be available at http://zto.investorroom.com.

About ZTO Express (Cayman) Inc.

ZTO Express (Cayman) Inc. (NYSE: ZTO) ("ZTO" or the "Company") is a leading and fast-growing express delivery company in China. ZTO provides express delivery service as well as other value-added logistics services through its extensive and reliable nationwide network coverage in China.

ZTO operates a highly scalable network partner model,which the Company believes is best suited to support the significant growth of e-commerce in China. The Company leverages its network partners to provide pickup and last-mile delivery services,while controlling the mission-critical line-haul transportation and sorting network within the express delivery service value chain.

For more information,please visit http://zto.investorroom.com.

Safe Harbor Statement

This news release contains "forward-looking" statements within the meaning of Section 27A of the Securities Act of 1933,as amended,and Section 21E of the Securities Exchange Act of 1934,and as defined in the Private Securities Litigation Reform Act of 1995. These forward-looking statements include but are not limited to the Company's unaudited results for the first quarter of 2019,ZTO management quotes and the Company's financial outlook.

These forward-looking statements are not historical facts but instead represent only the Company's belief regarding expected results and events,many of which,by their nature,are inherently uncertain and outside of its control. The Company's actual results and other circumstances may differ,possibly materially,from the anticipated results and events indicated in these forward-looking statements. The financial results to which this news release is related are preliminary,unaudited and subject to audit adjustment. In addition,the Company may not meet its financial outlook included in this news release and may be unable to grow its business in the manner planned. The Company may also modify its strategy for growth. In addition,there are other risks and uncertainties that could cause the Company's actual results to differ from what it currently anticipates,including those relating to the development of the e-commerce industry in China,its significant reliance on the Alibaba ecosystem,risks associated with its network partners and their employees and personnel,intense competition which could adversely affect the Company's results of operations and market share,any service disruption of the Company's sorting hubs or the outlets operated by its network partners or its technology system. For additional information on these and other important factors that could adversely affect the Company's business,financial condition,results of operations,and prospects,please see its filings with the U.S. Securities and Exchange Commission.

All information provided in this press release and in the attachments is as of the date of the press release. The Company undertakes no obligation to update any forward-looking statement,whether as a result of new information,future events or otherwise,after the date of this release,except as required by law. Such information speaks only as of the date of this release.

UNAUDITED CONSOLIDATED FINANCIAL DATA

Summary of Unaudited Consolidated Comprehensive IncomeData:

Three Months Ended March 31,

2018

2019

RMB

RMB

US$

(inthousands,exceptforshareandpersharedata)

Revenues

3,404

4,552

Cost of revenues

(2,278)

(3,439)

(493,867)

Gross profit

1,032,126

1,259,591

187,685

Operating income (expenses):

Selling,general and administrative

(415,626)

(557,778)

(83,112)

Other operating income,net

81,907

58,102

8,657

Total operating expenses

(333,719)

(499,676)

(74,455)

Income from operations

698,407

759,915

113,230

Other income (expenses):

Interest income

60,321

146,471

21,825

Interest expense

(773)

—

—

Loss on disposal of equity investees and subsidiary

—

(529)

(79)

Foreign currency exchange gain/(loss),before tax

(36,752)

(25,954)

(3,867)

Income before income tax,and share of loss in equity method investments

721,203

879,903

131,109

Income tax expense

(154,280)

(191,858)

(28,588)

Share of gain/(loss) in equity method investments

(9,468)

(6,398)

(953)

Net income

557,455

681,647

101,568

Net loss (income) attributable to noncontrolling interests

(696)

(932)

(139)

Net income attributable to ZTO Express (Cayman) Inc.

556,759

680,715

101,429

Net income attributable to ordinary shareholders

556,429

Net earnings per share/ADS attributable to ordinary shareholders

Basic

0.78

0.87

0.13

Diluted

0.78

0.87

0.13

Weighted average shares used in calculating net earnings per ordinary share/ADS

Basic

710,715,557

786,440

786,440

Diluted

711,321,353

786,212,265

786,265

Other comprehensive income,net of tax of nil:

Foreign currency translation adjustment

(266,504)

(344,228)

(51,292)

Comprehensive income

290,951

337,419

50,276

Comprehensive loss (income) attributable to noncontrolling interests

(696)

(932)

(139)

Comprehensive income attributable to ZTO Express (Cayman) Inc.

290,255

336,487

50,137

Unaudited Consolidated Balance Sheets Data:

Asof

December31,

2018

March 31,

2019

RMB

RMB

US$

(inthousands,exceptforshareandpersharedata)

ASSETS

Current assets:

Cash and cash equivalents

4,622,554

6,092,247

907,773

Restricted cash

400

100

15

Accounts receivable,net of allowance for doubtful accounts of RMB13,996 and RMB14,218 at December31,2018 and March 31,respectively

596,995

517,709

77,141

Financing receivables,net of allowance for doubtful accounts of RMB4,139 and RMB4,439 at December31,respectively

517,983

581,574

86,657

Short-term investment

13,599,852

11,287,282

1,681,857

Inventories

43,813

30,801

4,589

Advances to suppliers

337,874

276,392

41,184

Prepayments and other current assets

1,507,996

1,463,499

218,068

Amounts due from related parties

6,600

25,197

3,754

Total current assets

21,234,067

20,274,801

3,021,038

Investments in equity investees

2,207,410

2,185,992

325,723

Property and equipment,net

9,035,704

9,232,496

1,375,685

Land use rights,net

1,969,176

2,171,076

323,500

Intangible assets,net

54,227

52,677

7,849

Right-of-use assets[5]

—

840,507

125,239

Goodwill

4,241,541

4,541

632,009

Deferred tax assets

318,063

410,073

61,103

Other non-current assets

622,669

724,468

107,951

TOTAL ASSETS

39,682,857

40,133,631

5,980,097

LIABILITIES AND EQUITY

Current liabilities

Accounts payable

1,311,807

1,482

153,845

Advances from customers

436,710

559,446

83,360

Income tax payable

405,683

191,553

28,542

Amounts due to related parties

132,216

63,247

9,424

Lease liabilities[5]

—

249,884

37,234

Acquisition consideration payable

19,581

22,942

3,418

Dividends payable

1,699

1,270,753

189,348

Other current liabilities

2,833,769

2,317,253

345,280

Total current liabilities

5,141,465

5,707,560

850,451

Lease liabilities[5]

—

550,248

81,990

Deferred tax liabilities

157,940

156,705

23,350

Acquisition consideration payable

22,942

-

-

Other non-current liabilities

90,961

88,787

13,230

TOTAL LIABILITIES

5,413,308

6,503,300

969,021

[5] In February 2016,the FASB issued ASU 2016-02,Leases (Topic 842),which requires lessees to recognize a right-of-use asset and lease liability on their balance sheet for all leases. The Group adopted this ASU on January 1,2019 using the modified retrospective approach and will not restate comparative periods.

Asof

December31,

2019

RMB

RMB

US$

Shareholders' equity

Ordinary shares (US$0.0001 par value; 10,000,000 shares authorized,811,267,551 shares issued and 785,859 shares outstanding as of December31,2018; 809,523,988 shares issued and 787,920,337 shares outstanding as of March 31,2019)

523

522

78

Additional paid-in capital

24,137,681

22,864,321

3,406,890

Treasury shares,at cost

(1,545,077)

(1,263,253)

(188,231)

Retained earnings

11,052,395

11,733,110

1,748,288

Accumulated other comprehensive (loss) income

571,716

227,488

33,897

ZTO Express (Cayman)Inc. shareholders' equity

34,217,238

33,562,188

5,922

Noncontrolling interests

52,311

68,143

10,154

Total Equity

34,269,549

33,630,331

5,011,076

TOTAL LIABILITIES AND EQUITY

39,097

Summary of Unaudited Consolidated Cash Flow Data:

Three Months Ended March 31,

2018

2019

RMB

RMB

US$

(inthousands)

Net cash provided by operating activities

214,173

633,270

94,359

Net cash provided by/(used in) investing activities[6]

(1,597,557)

895,365

133,414

Net cash used in financing activities

(805,117)

(14,009)

(2,087)

Effect of exchange rate changes on cash,cash equivalents and restricted cash

(89,542)

(45,233)

(6,740)

Net increase/(decrease) in cash,cash equivalents and restricted cash

(2,278,043)

1,469,393

218,946

Cash,cash equivalents and restricted cash at beginning of period

5,773,734

4,954

688,842

Cash,cash equivalents and restricted cash at end of period

3,495,691

6,347

907,788

[6] The amount of cash used in investing activities mainly includes purchases of the fixed term bank deposits with an original maturity of three months to one year. For the first quarter of 2019 the amounts of net cashflow in for receiving the short-term investment are approximately RMB2,030 million (US$302.5 million),and the amounts of net cashflow out for purchasing the short-term investment are approximately RMB503.4 million in the same period last year.

Reconciliations of GAAP and Non-GAAP Results

Three Months Ended March 31,exceptforshareandpersharedata)

Net income

557,568

Add:

Share-based compensation expense

199,744

284,264

42,357

Loss on disposal of equity investees and subsidiary,net of income taxes

—

529

79

Adjusted net income

757,199

966,440

144,004

Net income

557,568

Add:

Depreciation

176,197

271,423

40,443

Amortization

10,670

11,293

1,683

Interest expenses

773

—

—

Income tax expenses

154,280

191,858

28,588

EBITDA

899,375

1,156,221

172,282

Add:

Share-based compensation expense

199,before income taxes

—

529

79

Adjusted EBITDA

1,099,119

1,441,014

214,718

For investor and media inquiries,please contact:

ZTO

Investor Relations Department

E-mail: ir@zto.com

Christensen

In China

Mr.Christian Arnell

Phone: +86-10-5900-1548

E-mail: carnell@christensenir.com

In US

Mr.Tip Fleming

Phone: +1-917-412-3333

Email: tfleming@Christensenir.com