Manulife Gives "Thank You Day" Off to Employees in 2020; Five Additional Personal Days in 2021

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TORONTO,May 27,2020 -- Manulife and John Hancock will be giving its more than 35,000 employees a "Thank You Day" off on Friday,June 19 this year in appreciation of all the hard work they've done serving customers and helping people make decisions easier and lives better. In addition,the Company will be providing five additional personal days next year to each employee to support wellbeing by encouraging regular time off,and provide the opportunity for employees to take vacations that are meaningful to them which they may not have been able to do in the current environment.

Manulife

"I am so proud and grateful for the commitment our people have shown – it's taken energy and incredible stamina," said Manulife CEO Roy Gori. "While many communities begin the process of reopening,it's safe to assume that things won't be returning to what we thought was 'normal' for some time. So,we will all need to continue to take care of ourselves and practice healthy habits,which include unplugging and taking time to unwind. We'll be getting that done together,as a global team,on Friday,June 19th this year."

Along with this additional time off,Manulife and John Hancock have taken a range of actions to support the well-being of our employees and their families in response to the challenges they face due to the pandemic. The company is offering flexible work arrangements,supplemental paid time-off and additional virtual mental health resources.

Manulife is also proud to have contributed $25 million in response to COVID-19,focused on several critical fronts,including relief for its customers,support for employees and aid for communities.

About Manulife

Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto,Canada,we operate as Manulife across our offices in Canada,Asia,and Europe,and primarily as John Hancock in the United States. We provide financial advice,insurance,and wealth and asset management solutions for individuals,groups and institutions. At the end of 2019,we had more than 35,000 employees,over 98,000 agents,and thousands of distribution partners,serving almost 30 million customers. As of March 31,2020,we had $1.2 trillion (US$0.8 trillion) in assets under management and administration,and in the previous 12 months we made $30.4 billion in payments to our customers. Our principal operations are in Asia,Canada and the United States where we have served customers for more than 155 years. We trade as 'MFC' on the Toronto,New York,and the Philippine stock exchanges and under '945' in Hong Kong.

Media Contact: Sean B. Pasternak,Manulife,416-852-2745,Sean_pasternak@manulife.com; Investor Relations: Adrienne O'Neill,416-926-6997,adrienne_oneill@manulife.com

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