LINK Mobility announces mobile communication agreement with Eversource
OSLO,Norway,Dec. 7,2021 -- LINK Mobility (LINK) announcesamobile communication agreement withtheU.S. utilityEversourcefor critical notifications.Eversource provide4.3million customers in Connecticut,Massachusetts and New Hampshire withelectricity,gas,and water services.
LINK'sfully consolidated U.S.subsidiary MessageBroadcast willsupplyEversourcewith itsuniqueEnterprise Omnichannel Notification System (EONS).EONS is a singleengagementCPaaSplatform to design,deployand manage customer interactions for critical events.The systemdelivershighly reliable communication to utility consumers during critical timesi.e.,poweroutagesdue to adverse weather,naturaldisasters,and environmental demands.Utilities face huge regulatory fines in case of non-compliance.The uniqueness and scalability of the proprietary EONS platform contributes to high EBITDA margins.
SeverallargeU.S. utilities arealready Message Broadcastcustomers.Eversource Energy is U.S.listed with a market capitalization ofclose toUSD 30 billion,2020 revenues at USD 8.9 billion and has 9,000 employees.
"We are very pleased that Eversource has chosen Message Broadcast and LINK as a partnertoprovidecritical mobile communications. We remain confident that this collaboration willenhanceEversource'sinteraction withtheir customers",saysBill Joiner,Managing Directorat Message Broadcast.
"Our partnership withMessage Broadcast andLINKwill bring directcommunicationbenefits to our customersandstreamlineourcomplianceforcritical messaging",saysPenni McLean-Conner,EVPCustomer Experience & Energy StrategyatEversource.
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Eversource announcement