As Thailand Reopens, Malls Welcome Shoppers to The New Normal

BANGKOK,May 18,2020 -- As Thailand gradually reopened on Sunday May 17th following the country's successful control of the COVID-19 outbreak,Bangkok's flagship malls and department stores,such as Siam Paragon,Emporium and EmQuartier,welcomed their first visitors in two months to a shopping experience adapted to the new normal,executives at the malls said.

The Mall Group Executives and Staffs welcoming clients at the EmQuartier

The Mall Group employees and clients are seen wearing face masks and implementing other strict safety measures in Bangkok as Siam Paragon,Emporium,and Emquartier,reopened their doors to shoppers this Sunday May 17 as a relaxation of the lockdown.

A staff of the Mall preparing to sterilized clothes at the UV- C Sterilizing Chamber

Thailand,which back in January recorded the first confirmed case of COVID-19 outside of China,has in the past two weeks seen the daily number of new cases falling to single digits,enabling the country to enter a second phase of relaxation of the lockdown. Thailand,which has received praises from WHO and others for its health system and effective flattening of the curve,registered 3,028 confirmed cases of COVID-19,and 56 fatalities.

"We are pleased to see Thailand's success in handling this crisis which enables us to resume operations,but,for us as for our clients,this comes with a strong sense of responsibility and a need to adapt to the new normal," said Mr Kriengsak Tantiphipop,CEO of The Emporium and Executive Committee of The Mall Group Co.,Ltd.

"We have implemented measures,including registration,UV sanitisation and touchless payment,which will ensure the safest possible shopping and lifestyle experience to all," added Ms. Voralak Tulaphorn,Chief Marketing Officer of The Mall Group,which comprises Siam Paragon,EmQuartier,and The Mall shopping centers.

The Government has initiated an online and mobile application called "Thai Chana" (or "Thailand Wins") to further strengthen disease control.It allows shoppers to register to avoid overcrowding and respect social distancing.

The registration system enables The Mall Group to ensure that access to its malls is limited to 1 customer per 5 square meters,Ms Voralak said.

The health history of employees was checked before return to work and those in close contact with customers are wearing face masks and face shields,while hand sanitisers are provided to shoppers at all entrances together with temperature checks,Mr Kriengsak said. Guard shields are installed in service areas,and facilities are marked with required social distancing signage and sanitised on a regular basis.

Customers are asked to wear mask when entering the malls. Disposable plastic gloves are provided to customers while shopping,and UV machines are used for the sanitation of shopping bags.

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