AXA launches "AXA BetterMe" -- a holistic platform to support body and mind health

HONG KONG,July 16,2020 -- Hong Kong people are known to be highly stressed with long working hours,making it increasingly difficult to achieve healthy living. Asa trusted partner to our customers,AXA Hong Kong launches "AXA BetterMe"-- a holistic wellness platform with a comprehensive suite of programmes and services covering physical wellness,mental wellbeing and chronic disease management. Simply access the "AXA BetterMe" services through the Emma by AXA app and start enjoying the services anytime,anywhere.

"AXA BetterMe" offers close to 20 physical and mental health services,including:

Mind Charger--A mindfulness meditation tool with selective modules guided by the renowned yoga instructor,Margaret Chung. Through this tool,users can enhance their daily lives and build up resilience by making mindfulness a regular practice. Modules include Relax and Unwind,Problem Solving,Positivity and Building Resilience.

AXA Goal-- An annual step challenge programme that rewards users for living a healthier lifestyle by tracking the number of steps achieved each day. Programme participants can earn up to 20% premium rebate in the next policy year by achieving the pre-set goals.

Symptom Checker-- A 24-hour health encyclopedia,from which people can get health information,understand the possible symptoms of different diseases and easily interpret the possible implications of symptoms.

AXA Diabetes & Three-Highs Management-- A 1-year customised programme that combines personalised dietary advice,physical training and health education to help manage diseases and improve the health of participating customers. AXA has partnered with Asian Diabetes Foundation and GemVCare to offer this programme,which includes a registered nurse to follow-up with each programme participant and monitor progress throughout the year.

"AXA BetterMe is a holistic and unique wellness platform which elevates the overall physical and mental health of our customers and promotes an all-rounded healthy lifestyle. The full suite of services will equip our customers to become stronger and more resilient. We want to help them rise to any challenge with confidence and become a 'Better Me'. Moreover,AXA hopes to inject more positivity to the people of Hong Kong amid the fight against COVID-19," saidMsAndrea Wong,Chief Marketing and Customer Officer,AXA Hong Kong and Macau.

At the same time,AXA is also pleased to announce the well-known superstar,Sammi Cheng,as its brand ambassador. Her first debut will be in the TV commercial for "AXA BetterMe". The video demonstrates how Sammi keeps herself in a healthy state of body and mind while leading a busy life,bringing out the concept of "strengthening yourself from the inside out". The TV commercial will be premiered in the evening of 16 July with widespread exposure across multiple mediums including outdoor advertising,digital and social media platforms and more,to promote the importance of healthy living.

Ms Andrea Wongadded,"AXA is very pleased to have Sammi as our Brand Ambassador. Sammi is famous for her strong self-belief and healthy image and outlook,which resonates very well with AXA's brand promise of 'Know You Can'. She has been an advocate of healthy living and has actively contributed back to society. She is a role model for Hongkongers and I am very pleased to work with Sammi to bring AXA closer to our customers and to the community."

"I have always admired AXA's brand promise 'Know You Can',which strongly resonates with my own belief. I believe that having a healthy body and state of mind is more important than anything. As such,I have been diligent in building up my physical and mental health through good diet,regular exercise and positive thinking to become a "Better Mi". Through AXA BetterMe,I hope to inspire people around me and the public to have a healthy lifestyle and positive outlook on life," said Ms Sammi Cheng.

Customers can access "AXA BetterMe" services through Emma by AXA app anytime,anywhere to check their health status,experience a variety of value-added services,connect to personal consultations and make appointments for medical check-up.

To know more about "AXA BetterMe",please visit: https://www.axa.com.hk/en/be-a-betterme-campaign

The above information is for reference only. For details on the programme features,content,terms and exclusions,please refer to the relevant brochures.

AXA Hong Kong and Sammi always take public health and safety as our highest priority. To respect the social distancing policy,we cannot make the announcement in person,but Ms Andrea Wong,AXA Hong Kong and Macau (left) and Ms Sammi Cheng,AXA Hong Kong’s Brand Ambassador (right) are pleased to launch “AXA BetterMe” from AXA’s office and Sammi’s home respectively,enabling people to enjoy this holistic platform for body and mind health.

ABOUT AXA HONG KONG AND MACAU

AXA Hong Kong and Macau,a member of the AXA Group,prides itself on serving over 1.5 million customers [1] with our superior products and services. AXA is the top-tier life insurer in Hong Kong with the longest history [2]. In addition to being the No. 1 global Property & Casualty commercial lines insurer [3],we are the No. 1 most considered insurance brand in Hong Kong [4]. We are also one of the largest health protection providers in Hong Kong and Macau.

AXA is one of the most diversified insurers,providing a full range of coverage for individual and commercial customers. We offer all-round,integrated solutions across Life,Health and Property & Casualty to address all our customers' insurance needs.

As an innovative insurer,we leverage on Big Data and AI to transform the customer experience end-to-end,making insurance simpler and more personal. We continue to drive innovation notably in health and protection,supporting customers in prevention,treatment and recovery.

We also believe it is our inherent responsibility to support the communities in which we operate. AXA Foundation is our flagship corporate social responsibility programme covering all our efforts in promoting holistic wellbeing and supporting the underprivileged to create a positive and lasting impact in the communities of Hong Kong and Macau.

[1] Including customers of AXA China Region Insurance Company Limited,AXA China Region Insurance Company (Bermuda) Limited (incorporated in Bermuda with limited liability),and AXA General Insurance Hong Kong Limited

[2] Top tier insurers are defined based on the annualised premiums of Individual Direct New Business (Classes A to F) of Statistics on Hong Kong Long Term Insurance Business published by the Insurance Authority

[3] AXA Corporate Solutions,AXA Matrix Risk Consultants,AXA Insurance Company,and AXA Art with AXA XL's insurance and reinsurance operations combined

[4] AXA Hong Kong Brand Preference Tracking Report 2019

THIS PRESS RELEASE IS AVAILABLE ON AXA'S WEBSITE: AXA.COM.HK

IMPORTANT LEGAL INFORMATION AND CAUTIONARY STATEMENTS CONCERNING FORWARD-LOOKING STATEMENTS

Certain statements contained herein may be forward-looking statements including,but not limited to,statements that are predictions of or indicate future events,trends,plans or objectives. Undue reliance should not be placed on such statements because,by their nature,they are subject to known and unknown risks and uncertainties and can be affected by other factors that could cause AXA's actual results to differ materially from those expressed or implied in the forward-looking statements. Please refer to Part 4 - "Risk factors and risk management" of AXA's Universal Registration Document for the year ended December 31,2019,for a description of certain important factors,risks and uncertainties that may affect AXA's business,and/or results of operations. AXA undertakes no obligation to publicly update or revise any of these forward-looking statements,whether to reflect new information,future events or circumstances or otherwise,except as part of applicable regulatory or legal obligations.

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