Chinese travelers' irritants revealed

Agoda releases findings from its global 'Annoying Travel Habits' survey

SINGAPORE,July 31,2018 -- With the summer holiday season in full swing,Agoda,one of the fastest growing online travel agents (OTA),has been asking travelers what they think are the most annoying travel habits.

Noisy travelers (57%),travelers glued to their devices (47%),and those insensitive to cultural nuances (46%) topped the most annoying habits of fellow travelers according to Agoda's global 'Annoying Travel Habits' survey. Mass tour groups and selfie-takers,cited by 36% and 21% respectively,completed the top five irritants.

Chinese travelers seemingly have the highest tolerance for selfie-takers,with only 12% of Chinese respondents irritated by selfie-takers compared to Australians who are on the other end of the tolerance spectrum with nearly a third (31%) citing holiday selfie-takers as annoying.

Insensitivity to local culture nuances is more than twice as irritating for Singaporeans,(63%) Filipinos (61%) and Malaysians (60%) as it is for Chinese (21%) and Thai (27%) Travelers. About half of British (54%) and two-fifths of American travelers (41%) are intolerant of this habit.

Mobile device addiction

Almost half (47%) of the global respondents cited travelers spending too much time on their mobile devices as a grievance. Compared to travelers from other countries,the Vietnamese find those glued to their devices the most annoying (59%). Thai travelers,on the other hand,have the most relaxed attitude (31%) towards constant device usage on holiday.

Perhaps unsurprisingly,solo travelers spend nearly two hours a day on their devices when on holiday (117 minutes)-- which is 15% more time than when they are traveling with friends (100 minutes) and 26% more time than if they are with family (86 minutes). Americans are the only exception to this trend and on average spend less time on their devices when traveling solo (62 minutes) than when they are with family (66 minutes) or friends (86 minutes).

Brits are the most engaged travelers when traveling together,limiting their screen time to just over an hour (63 minutes) a day; comparatively Thai travelers spend more than two hours a day (125 minutes) on the phone when they travel with friends or family.

China's 'Annoying Travel Habits' facts:

Noisy travelers (68%),device dependence (47%) and mass tour groups (33%) are most annoying habit for Chinese travelers

Chinese travelers are more mindful of their device use while on family trips,only 10% admitted to spending four or more hours on their devices when traveling with family,versus 30% when going solo

Read the full story here: https://www.agoda.com/press/annoying-travel-habits-survey

Notes to editors

The Agoda 'Annoying Travel Habits' research was conducted by independent market research firm YouGov between June 19th and 25th 2018. 10,384 respondents were interviewed online and are representative of those who have been on holiday at least once in the past year. Within their countries: UK (1,418),US (597),Australia (837),Singapore (913),Malaysia (1,002),Philippines (1,011),Indonesia (1,063),Vietnam (999),Thailand (1,062) and China (1,482).

About Agoda

Agoda is one of the world's fastest growing online travel booking platforms. From its beginnings as an e-commerce start-up based in Singapore in 2005,Agoda has grown to offer a global network of 1.8 million properties in more than 200 countries and territories worldwide,offering travelers easy access to a wide choice of luxury and budget hotels,apartments,homes and villas to suit all budgets and travel occasions.

Headquartered in Singapore,Agoda is part of Booking Holdings (Nasdaq: BKNG) and employs more than 3,700 staff across 53 cities in more than 30 countries. Agoda.com and the Agoda mobile app are available in 38 languages.

Media contact:

press@agoda.com

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