THAI Smile lifts standard of inflight service

Newly created international breakfast menu and eco-friendly packaging to be first introduced on flights to India

BANGKOK,Sept. 24,2018 -- Marking the seventh year of operation with a focus on providing an exciting inflight experience for its valued customers,THAI Smile Airways is working on a plan to improve inflight service and adjust to perfection with more attention to detail. Additionally,THAI Smile is bringing a revolutionary change to premium inflight service with the introduction of authentic recipes meticulously created by culinary gurus,in conjunction with the recent shift to new paper packaging in an attempt to reduce plastic use. Starting from 16 September this year,on flights to India all meal boxes can be transformed into space saving trays,illustrating THAI Smile's corporate focus on providing superior inflight experience,going beyond expectations and ensuring optimum satisfaction.

THAI Smile lifts standard of inflight service,newly created international breakfast menu and eco-friendly packaging to be first introduced on flights to India

"The change in our inflight service is to welcome the seventh year of our smile-filled operation and our tireless effort to enhance airline passenger's inflight experience," said Nednapang Teeravas,Chief Customer Services Officer of THAI Smile Airways. "Hot snacks for breakfast are all internationalized with more variety. These will be available on flights departing before 9.30 am,starting November this year.

Moreover,THAI Smile is writing a new chapter for inflight service with the latest development and value added to hot snacks on flights to India. Apart from selecting premium food ingredients,inflight communication with passengers rides on the theme,Original India,with the help of Indian food specialists creating a variety of Vegetarian Jain Meal items that are truly palatable to Indian passengers. Serving size is bigger and there are more options for Thai curry recipes such as Chicken Green Curry and Chicken Paneang along with a wide selection of Indian-style desserts.

"With our passion to maintain service excellence and commitment to providing customers with the best possible service at every touch point,we are trying tirelessly to create superior travel experience for passengers on all THAI Smile flights. The recent change demonstrates the unique brand personality of THAI Smile as a full-service airline giving attention to every detail with added value and differentiation that put a smile on every passenger's face and flight," said Nednapang.

Media inquiry,please contact:

THAI Smile Airways

Khun Maneerat NadhaTel:662-117-8762

Email:kullanit.n@thaismileair.com

Idea works Communications Co.,Ltd.

Khun Tapanee Nanthavisai Tel:669-1790-4519

Email:tapanee@ideawokscommunications.com

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